Master Standard Operating Procedures: A complete, expanded framework for clinical operations, compliance, billing, family integration, veterans, workforce, and governance
CEO Sergey leads strategic vision alongside Strategic Partner Barry and clinical/compliance advisors. Quarterly governance meetings ensure accountability with annual public reporting.
Executive Team
CEO drives vision and funding, Medical Director oversees clinical operations, Compliance Officer ensures NJ DOH and Joint Commission standards, supported by Operations and Finance Directors.
Clinical Governance
Weekly QA reviews, monthly compliance audits, and quarterly DOH updates maintain comprehensive oversight structure ensuring regulatory compliance and quality care delivery.
Family-First Approach
Every Admission Includes Immediate Family Integration
From Day 1, we conduct comprehensive family assessment and planning. Our approach recognizes that recovery happens within family systems, not in isolation.
We map family dynamics including enabler, hero, and lost child patterns to create targeted interventions that heal entire family units, not just individual patients.
Admissions & Intake Process
01
Referral Sources
Multiple pathways including hospitals, VA, unions, courts, family referrals, and self-referral options ensure accessible entry points.
02
Pre-Admission Screening
Comprehensive biopsychosocial assessment plus ASAM criteria evaluation and family systems mapping to identify enabler/hero/lost child dynamics.
Patient and family HIPAA releases, comprehensive Welcome Packet distribution, and Day 1 family integration session to begin treatment journey together.
Clinical Care Operations
Our residential treatment follows a progressive phase model from Freshman through Senior levels, guiding patients through stabilization, intensive therapy, workforce training, and independence preparation.
Freshman Phase
Stabilization and assessment
Therapy-Intensive
Deep clinical work
Workforce Training
Skills development
Senior Phase
Independence preparation
Daily Schedule Framework
1
Morning Groups
Structured therapeutic groups to start the day with focus and community support
2
Individual Therapy
One-on-one clinical sessions tailored to each patient's recovery needs
3
Family Sessions
Weekly 90846/90847 family therapy and 90853 multifamily group sessions
4
Evening Relapse Prevention
Skills-building and coping strategies to maintain long-term recovery
Family Integration Framework
Family Therapy
Weekly 90846/90847 individual family sessions combined with 90853 multifamily group therapy create comprehensive family healing.
Family Lodging Program
48-72 hour immersion weekends with per diem lodging (S9970) or bundled into episode care, allowing families to fully participate in recovery.
Structural Model
Family hierarchy and boundary approach
MDFT
Multidimensional family therapy
Strategic Model
Problem-solving and solution-focused interventions
Multifamily Therapy Benefits
Peer-to-Peer Support
Families connect with others facing similar challenges, reducing isolation and building community strength through shared experiences.
Stigma Reduction
Group settings normalize recovery conversations and break down shame barriers that prevent healing and honest communication.
Family Empowerment
Weekly group sessions teach families effective communication skills and healthy boundary-setting for sustainable recovery support.
Relapse Prevention
Families learn to recognize warning signs and develop coordinated response strategies to maintain long-term recovery success.
Veterans Pavilion & Transitional Housing
Dedicated 24/7 Bed Housing
Safe, structured environment with built-in suicide prevention measures specifically designed for veterans' unique needs.
Trauma-informed therapy approaches
VA-first billing priority
Veteran peer mentors
EMDR and CPT for PTSD treatment
Aftercare Housing
Step-down model: residential to supported apartments to independent housing ensures continuity of care.